Packaging/Shipping

Expect Delivery Delays Due To COVID-19

Your custom fencing order will arrive protected by 1/2″ thick bubble wrap, shrink wrapped and then banded to pallets to ensure damage-free arrival directly to your home.

The majority of our shipping companies will call you for a delivery date and time. This enables you to be on-site for your delivery as YOU are responsible for unloading material off the truck.

Pallets can easily be broken open to unload by hand. The driver is only responsible for delivering orders – not unloading them. This only applies to common carrier deliveries, not UPS or FedEx Ground deliveries.

In Case of Damaged Goods

When Husker Vinyl orders are shipped, they are double checked for accuracy. In rare instances, damage may occur during shipment. Damaged material must be noted on the truck driver’s Bill of Lading at the time of delivery to ensure replacement of parts. If damage is found after the driver has left, the trucking company must be notified and a claim form filed. Please make any claims immediately.

Returns

A restocking fee of 40% + Shipping Costs, applies to all returns.

Small Accessories

FedEx Ground is available for post caps, brackets, hardware, glue, skirts and tools only. All other items must be shipped via freight services.